Cost Included：

- Fuel
- Tolls
- Parking Fee
- Designated driving service
- Passenger accident insurance

Cost not Included：

- Tickets
- Personal consumption
- Meal expenses
- Overtime charge (NT 500/hour)

- To book the pick-up and drop-off service, please be sure to fill in the flight information in the remarks column for flight tracking.
- After completing the booking process, the customer service will inform the driver's phone and car plate before 5 pm the day before departure. Please check your e-mail and message notification.
- Once the booking has been completed, the driver will contact the travelers before 9:00 pm the day before departure.
- Please be on time to avoid delays. If you delay more than one hour, the itinerary will still follow the original schedule.
- In case of any massive traffic control due to the unexpected crowd, travelers may have to take the shuttle bus or other transportation at their own expense.
- In the event of any unforeseen circumstances, unexpected weather or traffic, a new itinerary will be rescheduled and rearranged by travelers and driver.
- Please prepare your own sunblock, umbrella and drinking water.
- No pets allowed, otherwise Haplay Tour has the right to cancel the itinerary and the payment is non-refundable.
- Please contact customer service directly if you have any questions about the itinerary.
(Line@: @haplaytour / Whatsapp: +8869-6867-3725 / Wechat: ilovehaplay)

- 10% administration fees will be charged for cancellation in one week and one week above before the tour commencement.
- 50% administration fees will be charged for cancellation within one week before the tour commencement, to compensate for the loss of driver and local guide.
- Non-refundable for cancellation within 24 hours before the tour commencement, to compensate for the loss of driver and local guide.

* In the event of the company's inability to complete the itinerary:
- Full refund.
- If you get sick on the day, please provide your medical certificate for inspection and 10% of the administration fees will be charged.

- Accommodation cancellation is based on the refund policies stipulated by accommodation providers, please consider your own discretion and confirm with the customer service in advance.