Cost Included：

- Fuel
- Tolls Fee
- Parking Fee
- Designated Driving Service Fees
- Passenger's Accident Insurance (up to USD 160,000)

Cost not Included：

- Tickets
- Personal Consumption
- Meal Expenses
- Overtime Charge (NTD 500/hour)

- Once the booking process has been completed, our customer service representative will contact the travelers for the driver's details (including the contact number and car plate number).
- In case of any massive traffic control due to the unexpected crowd, travelers may have to take the shuttle bus or other transportations at their own expense.
- In the event of any unforeseen circumstances, unexpected weather, traffic, a new itinerary will be rescheduled and rearranged by travellers and driver.
- Please prepare your own sunblock, umbrella and drinking water during the summer season.
- In the event of any unforeseen circumstances, unexpected weather, traffic, a new itinerary will be rescheduled and rearranged by travellers and driver and Haplay Tour will responsible the charter car service hours.
- No pets allowed, otherwise Haplay Tour has the right to cancel the itinerary and non-refundable.

10% administration fees will be charged for cancellation in one week and one week above before the tour commencement.
- 50% administration fees will be charged for cancellation within one week before the tour commencement, to compensate for the loss of driver and local guide.
- Non-refundable for cancellation within 24 hours before the tour commencement, to compensate for the loss of driver and local guide.

* In the event of the company's inability to complete the itinerary:
- Full refund.
- If you fall to sick on the day, please provide your medical certificate for inspection and 10% of the administration fees will be charged.

- Accommodation cancellation is based on the accommodation‘s stipulated refund policy, please consider your own discretion and confirm with the customer service in advance.